Q:When the Serial Port Printer connect to PC will print messy code?
A:If the PC Buad rate is same as printer,that will not happen it.
Q:When Dot Matrix Printer make Self-testing,it happen to print messy code or red light Flashing?
A:If the Printer happen unusual printing,maybe the ribbon is too tight.Please change ribbon.
Q:Printer can not open cash drawer?
A:Please check the connecting way of printer and cash drawer is correct or not.
Q:Printer can not detect paper?
A:The sensor of Printer mechanism is maybe dirty.Please use banister brush to clean sensor.
Q:After the printer use some time and connect it to PC,the printer will print messy code?
A:Maybe the interface board is broken.Please change the board.
Q:The indicator light of the Control Board do not light?
A:Please check power cable correctly connect condition of printer,adaptor and power socket and also check printer power is on or off.
Q:How to use the black lable of Dot Matrix Printer to fix position?
A: Please set the DIP's SW-1 to ON at printer's bottom,and the paper black lable will on paper's right(can set black lable on paper's left).
Q:There have the sound of dot matrix printer,but it does not print?
A:The Ribbon is incorrectly installed.Please install it again.If the ribbon is wear,please change it.
Q:Dot Matrix Printer print unclear Chinese ?
A: Please set the DIP's SW-3 to ON at printer's bottom.
Q:Does the Dot Matrix Printer support print server to on-line print?
A:Support.
Q:Thermal&Dot Matrix Printer support how many language?
A: Simply Chinese,Traditional Chinese,Korean,Japanese and other 21 international language.
Q:After the printer print some time,it happen red light flashing(have the paper)
A:Maybe the printer mechanism is too hot.
Q:how to install a Net shared printer driver?
A:Please click Network Places to find the all shared printer in shared computer,and double click this printer's driver to install it to local print.
Q:Happen paper jam or detect paper,but can not feed paper?
A:Feed have paper scraps .
Q:how to deal with if the printer inflow the water?
A:please power off,and can use drier.But the temperature can not so high,the normal temperature is near 50'C.
F.A.Q 